Frequently Asked Questions
How much does shipping cost? We partner with FedEx, the USPS, and UPS to ship your products. We work to achieve the best rates and most efficient shipping times.
How do you package perishables? We package and freeze your perishables the same day they're made. Meats are vacuum sealed in a safe clear package. All perishables are shipped via insulated boxes with cold packs. Perishables require overnight, next day, or 2-day shipping.
I paid for 2 Day shipping. When will my products ship? We currently take orders 24 hours a day, 7 days a week. We ship products on Tuesday's & Wednesday's. Once your order is fulfilled you will receive an email with tracking information. You are paying for the speed at which your order ships, not the speed at which it is fulfilled. We aim to get you the freshest products possible.
Orders placed before 12pm EST each Sunday will ship by Wednesday each week. Example: An order placed at 3pm EST on Thursday will ship by the upcoming Wednesday. An order placed at 11am EST on Sunday will ship by the upcoming Wednesday.
Where do you ship products? We ship anywhere in the continental US.
What do I do with the products once I receive them? You should either cook or refrigerate your perishable items once you receive your shipment.
How come bacon makes everything better?
It just does.